Technical Support
Thank you for choosing ONTIME to be your EAS anti-shoplifting products supplier - we hope you found our products and services comfortable and pleasant and we’ll soon have the pleasure to welcome your business again.
By giving us your comments on our ONTIME Customer Opinion Survey, you will help us to make sure that we're living up to the ONTIME promise. We hope that you can spare a few minutes to fill out this form every a half year's business running with us.
Once again. Thank you for your time and have an excellent onward business!
Box Wrap
Cable Lock
Alarming Pin
Hard Tag
Detacher
Optical Tag
Safer
RF Dual(RX)
OS0002/OS0003/OS0005/OS0006/OS0043
RF Dual(TX)
OS0002/OS0003/OS0005/OS0006/OS0043
AM Dual and Mono
OS0011/OS0012/OS0013/0S0014/OS0016
RF Mono New
RF Mono
AM Mono New
OT108
AM Dual New
- The ONTIME senior management teams have started to build a culture valueing complaints and recognising the importance of managing them well.
- Customer complaints are an indicator of areas of the business that are not operating satisfactorily for our customers. We view it as a source of rich customer feedback and in opportunity to identify how to improve performance.
- Handling customer complaints is not just about processes and time limits. It is also about the culture within ONTIME Electronic and the behaviours and attitudes of our staff when receiving complaints and deciding what actions to take.